Privacy Policy

1. Who We Are

Budge is an AI-powered travel planning web app operated by Letsdo Tech. If you have questions about this policy, contact us at: hello@budge.me

2. What Data We Collect

Account data (registered users only):

• Email address and display name (via email/password signup or Google OAuth via AWS Cognito)
• Travel preferences provided during onboarding (travel style, budget range, trip types, interests)
• Preferred currency

Trip and conversation data:

• Trip details you create (destination, travel dates, party size, budget, notes)
• Chat messages and AI responses within your research sessions
• Trip plans generated by the AI (itinerary, where to stay, tips, etc.)
• Preference signals automatically extracted from your conversations (e.g. “prefers boutique hotels”, “vegetarian”) — these are used to personalise future responses

Anonymous session data (/try):

• A temporary anonymous session ID stored in your browser
• Chat messages sent during an anonymous session
• Anonymous sessions are not linked to any account unless you choose to sign up and migrate the session

Usage and feedback data:

• Feedback ratings and comments you submit via the in-app widget
• Contact form submissions (name, email, message)
• Basic usage metadata (timestamp, session activity)

3. How We Use Your Data

• To provide and personalise the AI travel research experience
• To remember your travel preferences across sessions
• To generate and store trip plans
• To send you product update emails (only if you have opted in)
• To respond to contact form messages
• To improve the product based on aggregate, anonymised usage patterns

We do not sell your data. We do not use your data to serve third-party advertising.

4. AI and Third-Party Processing

Budge uses Amazon Bedrock (AWS) to power its AI chat and plan generation features. Your chat messages and trip context are sent to Amazon Bedrock for processing. Amazon Web Services acts as a data processor on our behalf under their standard data processing terms.

Budge's AI may use web search to retrieve current travel information during a conversation. Search queries derived from your messages may be processed by the search provider.

5. Data Storage and Security

Your data is stored in AWS DynamoDB in the EU (eu-central-1) region for sandbox and development, and in the ap-south-1 (Mumbai) region for production. We use AWS Cognito for authentication, which handles password hashing and session management.

Chat messages are retained for 90 days from creation and automatically deleted via DynamoDB TTL after that period. Trip plans, profile data, and signals are retained until you delete your account.

6. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data (via the Settings page)
• Delete your account and all associated data (via Settings → Delete Account — this permanently removes all your trips, messages, plans, signals, and profile data)
• Withdraw consent for email communications at any time (via the unsubscribe link in any email, or via Settings)

To request a copy of your data or for any other data requests, contact us at hello@budge.me

7. Cookies and Local Storage

Budge uses browser localStorage to store:

• Your authentication session tokens
• Your theme preference (light/dark)
• One-time UI state flags (e.g. whether you have seen a prompt)

We do not use tracking cookies or third-party advertising cookies.

8. Children's Privacy

Budge is not directed at children under 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, contact us at hello@budge.me.

9. Changes to This Policy

We may update this policy from time to time. The effective date at the top of this page reflects the date of the latest revision. We will notify you of significant changes via email if you are a registered user with email notifications enabled.

10. Contact

Budge
hello@budge.me
budge.me