1. Who we are
Budge (“we”, “us”, “our”) is an AI-powered travel research service operated by Letsdo Tech, accessible at budge.me. For privacy-related enquiries, contact us at contact@letsdo.tech.
2. What data we collect
When you use Budge, we collect:
- Account data — your email address and name, provided directly or via Google OAuth
- Travel preferences — trip styles, interests, and travel context you provide during onboarding and in your profile
- Trip and chat data — destinations, travel dates, party details, and your AI research conversations
- Feedback data — ratings, NPS scores, and comments you voluntarily submit
- Usage data — pages visited and features used, to improve the product
We do not collect payment information, precise location data, or any special category data under GDPR.
3. How we use your data
We use your data to:
- Provide and personalise the Budge service
- Generate AI-powered trip research and plans using your preferences and conversation history
- Send transactional emails — account verification, password reset, and service notices
- Send product update emails (you can opt out at any time)
- Analyse aggregated, anonymised feedback to improve the product
We do not sell your data. We do not use your data to train AI models.
4. Legal basis for processing (GDPR)
- Contract performance — processing your account, trip, and chat data to deliver the service you signed up for
- Legitimate interests — improving the product using anonymised usage and feedback data
- Consent — sending product update emails; you may withdraw consent at any time
5. Data sharing
We share data only with the following third-party processors, under data processing agreements:
- Amazon Web Services (AWS) — cloud infrastructure, database, and AI model hosting (Bedrock)
- Vercel — frontend hosting
- Google — OAuth authentication (if you sign in with Google)
No other third parties receive your personal data.
6. Data retention
- Account and profile data — retained while your account is active, deleted within 30 days of account deletion request
- Trip and chat data — retained while your account is active; individual messages expire after 90 days automatically
- Feedback data — retained for up to 2 years for product improvement purposes
- You may request deletion of your data at any time by emailing contact@letsdo.tech
7. Your rights under GDPR
You have the right to:
- Access — request a copy of your personal data
- Rectification — correct inaccurate data
- Erasure — request deletion of your data (“right to be forgotten”)
- Restriction — ask us to limit how we process your data
- Portability — receive your data in a machine-readable format
- Object — object to processing based on legitimate interests
- Withdraw consent — for any processing based on consent (e.g. marketing emails)
To exercise any right, email contact@letsdo.tech. We will respond within 30 days. You also have the right to lodge a complaint with your local data protection authority.
8. Cookies and local storage
We use browser localStorage to store your session tokens, theme preference, and UI state (such as dismissed prompts). We do not use third-party tracking cookies or advertising cookies.
9. Data security
Your data is stored in AWS infrastructure with encryption at rest and in transit. Access is restricted to authorised personnel only. We follow industry-standard security practices.
10. Children
Budge is not directed at children under 16. We do not knowingly collect data from anyone under 16. If you believe a child has provided us data, contact contact@letsdo.tech and we will delete it promptly.
11. Changes to this policy
We may update this policy from time to time. We will notify you of material changes by email or via an in-app notice. The “last updated” date at the top reflects the most recent revision.